REFund/ cancellation policy
For paid tax consultations, you must cancel at least 24 hours prior to your scheduled appointment to receive a full refund. If you cancel less than 24 hours prior to your appointment your consultation fee will be forfeited.
For tax clients who are on boarded there is a letter of engagement that must be signed prior to starting any project. We will only offer partial refunds for refund requests filed within 30 days. 50% of your initial investment is non-refundable once committed to any of our services. After 30 days, we reserve the right to retain 100% of invoices paid.
All refunds must be requested via email to contact@equitytaxservices.com.
Privacy policy
We only collect data from our clients that is necessary to provide our services. We will not share your data or information with any third parties without your consent. All data is stored into our secure and encrypted portal.